How to Cancel, Pause, or Skip Your Meat Delivery Subscription Anytime

It all happens in your account, and every order stays open to changes until its deadline. Below, we'll show you how to cancel, skip, and pause while your order is open, and what to know before you make changes.

How Do I Cancel Subscribe & Save?

You can cancel Seven Sons Subscribe & Save at any time from your account, with no fees and no commitment. Here's how:

1. Sign in to your Seven Sons account.
2. Open Account in the top right corner.
3. Choose Subscribe & Save from the dropdown menu.
4. Scroll to the bottom and select Cancel Your Subscription.

That's it. There's no phone call to make and no hidden button to hunt for.

A couple of things to know before you go ahead. If an order is already past its change deadline when you cancel, it ships as is. Your 5% off and free items end with the subscription, so any new orders you place won't include those perks. If you change your mind later, you can resubscribe at any time.

How Do I Skip a Delivery?

You can skip any Seven Sons Subscribe & Save delivery from your account, as long as you do it before that order's deadline.

1. Go to Account in the top right corner.
2. Choose Subscribe & Save.
3. Select Reschedule.

Skipping cancels that one order, and moves you to the next date at your usual frequency. You won't pay a cent for the skipped order. We charge your card when an order is packed, not when it's placed, and a skipped order within its change deadline won’t be packed.

How Do I Pause My Subscription?

Need a break from deliveries? You can pause your meat subscription for one, two, or three months without canceling Subscribe & Save.

1. Log in to your Seven Sons account and open your subscription.
2. Scroll to the bottom and click Pause subscription.
3. Choose how long you’d like to pause: 1, 2, or 3 months.

Your needs change, and so can your subscription. Whether you’re feeding fewer people or finding your freezer’s still full on delivery day, here are a few ways to make it work for you: 

• Switch to every eight weeks. We deliver every two, four, six, or eight weeks, so you can customize the gap to your preferences. 
• Push your next order date back. Pick a later date from Subscribe & Save in your account.
• Skip until you're ready. Freezer still full? Skip as many deliveries as you need, and the next one arrives on your usual schedule.

When Is the Deadline to Change or Cancel an Order?

Every Seven Sons Subscribe & Save order has a change deadline, and you'll find it in your account. Until that deadline, you can edit, skip, or cancel the order. The exact timing depends on your delivery zone, which is based on where you live.

We'll make sure it doesn't sneak up on you. Three days before your deadline, we send an email and a text. On the day it closes, you'll get one more text as a final reminder.

Your order ships the day after the deadline, and we'll email you a confirmation that day. We charge your card on the day your order is packed. Check our delivery zones and timing for your area to find out when your box will arrive.

How Do I Change What's in My Order?

You can customize your Seven Sons Subscribe & Save box before your order’s change deadline. Try different cuts, stock up on favorites, or order less of what’s still in your freezer.

1. Log in to your Seven Sons account.
2. Add any products you’d like to your box from the online store.
3. Open your cart to remove items, or increase or decrease quantities.

A few other changes you can make from your account:

• Get it sooner. Select Send It Now, and we'll process your order on the next weekly deadline date you choose.
• Adjust your frequency. Switch between every week, two, four, six, or eight weeks under Subscribe & Save.
• Swap your free item. Change it when you want something different.

Need a new delivery address? Email our support team at support@sevensons.net, and they'll update it.

Common Questions About Canceling or Skipping

Is there a fee to cancel Subscribe & Save?

No. Seven Sons Subscribe & Save is a meat delivery plan you can cancel without penalties. You won't pay a cancellation fee or a member fee to leave, and stopping takes just a few clicks in your account.

Am I charged for a delivery I skip?

No. A skipped Seven Sons Subscribe & Save order costs you nothing, as long as you skip before the change deadline. Your next order still arrives on its regular date.

Can I cancel an order that's already been packed?

No. Once a Seven Sons Subscribe & Save order is packed, it's headed your way and can't be stopped. You can still cancel your subscription from your account, which stops the orders that would come after it.

Can I restart Subscribe & Save after canceling?

Yes. Coming back to Seven Sons Subscribe & Save is as simple as joining the first time. Just check the Subscribe & Save box at checkout on your next order, and you're back in.

Can I cancel or skip by phone, text, or email?

Yes, if you prefer, but you can always cancel yourself, too. Our support team can cancel or skip a Subscribe & Save order for you. Call or text the farm office at 877-620-1977 or send a message through our customer support team.

Can I place a one-time order between subscription orders?

Yes, with a little help. Your Seven Sons Subscribe & Save account can't add a one-time order on its own, but our support team can enter one for you. Just get in touch, and we'll set it up.

What happens if something in my order is out of stock?

Seven Sons Subscribe & Save orders are filled first, before orders from non-subscribers. In the rare instance something you ordered is still out of stock, you will see an out-of-stock notification on our renewal reminder email.
We do not automatically substitute an alternative. So, you may want to add an additional similar item for this one order. You are not charged for the out-of-stock item(s), since you won’t receive them with this one order. But it will stay on your subscription and ship as usual if it's back in stock on the next order.
One consideration: if out-of-stock items that aren't shipping drop your order below the order minimum, your order will not ship. Similarly, if your order drops below the free delivery threshold, you may incur a delivery charge unless you update your order with an alternative item(s) to meet the threshold.

Does the $175 order minimum apply to Subscribe & Save orders?

Yes. Every order, Subscribe & Save included, needs to meet our minimum order size of $175. The minimum makes sure there's enough meat in the box to keep it cold on the way.